Privacy Policy

Privacy Policy

      I.         Privacy Policy Purpose

1. operator is Promiser.Pro Limited, Kemp House, 160 City Road, EC1V 2NX, London, UK,, +44 7537 874369 (Promiser.Pro). Promiser.Pro takes care of privacy and safety of your Personal Data.

2.     The purpose of this policy is to clearly explain how we are processing Personal Data that you provide us with, how we are keeping it safe, your rights and ways to control your personal data and protect your privacy.

3.     We will process your Personal Data according to this policy, as well as General Data Protection Regulation (EU 2016/679), and other applicable legislation.

4.     Your Personal Data is processed for administration of Promises you participate in, for sending email newsletters or other communication you gave consent to, for development of our services in order to keep you more satisfied with our services.

5.     This Privacy policy is applicable for processing Personal data collected through internet as well as through other means, if not indicated otherwise.

     II.         What Personal Data We Collect and How

6.     If you decide to register as a user (Promiser, Supporter or Follower) at platform, we will collect:

·       Your user name (as provided by you)

·       Your email (as provided or confirmed by you)

7.     If you are a Promiser or a Supporter, additionally we will collect:

·       Identifier to be used to make money transfer (as provided by you)

8.     If you are a Promiser, additionally we will collect:

·       Challenge you are participating in (as described by you or a Supporter)

·       Whether you kept or broke a Promise

9.     We may collect other Personal data on a case by case basis if needed (Please see below How We Use Your Personal Data).

10.  When you use a web browser, the browser will provide your IP address,  date and time of your visit, how much time did you spent on our webpage, referral source, information about your device (for instance: type of web browser and its version, operating system).

11.  We may also collect certain data using (Please see below Cookie policy).

   III.         How We Use Your Personal Data

Execution of Participation Contract

12.  If you participate in a Challenge (as Promiser or Supporter) we will use your Personal Data to execute the Participation Contract i.e. to debit or credit your account (transfer money). We will provide your data to operators, who will debit/credit your account (execute money transfer) (depending on a particulate case this might be,, and/or other). The legal basis for this processing is execution of the Contract.

To Contact You

13.  There might be rare instances when some clarification is needed or questions arise regarding the Challenge and execution of Participation Contract or similar cases, so we may contact you to ensure that everything is done properly. The legal basis for this processing is execution of the Contract.

14.  Company supporters may set addition prises and/or rewords, so we may contact you to ask if you would be interested in participating. The legal basis for this processing is execution of the Contract.

To Personalise Messages Sent To You

15.  If you subscribed to our newsletters and agreed to our Privacy Policy, we will send you personalised information based on you consent. Each newsletter will provide instructions on how, and provide means to unsubscribe from future newsletters.  The legal basis for this processing is your consent.

To Execute Analysis

16.  We also use Personal data to conduct analysis and research (such analysis and research, whenever possible is done with use of pseudonymisation or anonymisation). The legal basis for this processing is our legitimate interest to monitor and improve our webpage and services.

   IV.         Providing your personal data to others

17.  When you will be creating a challenge, at you request, we will send invitation to your selected Promiser or Supporter. Such invitation will contain information provided by you.

18.  We may disclose Personal data to our insurers and/or professional advisers as may be reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the evaluation, exercise or defence of legal claims, whether in court proceedings or in an administrative or out of court procedure.

19.  We may disclose your address to our suppliers or subcontractors as may be reasonably necessary for fulfilling our obligations (for instance to send gifts and prizes).

20.  Financial transactions relating to Participation Contract will be handled by our payment services providers (,, We will share transaction data with our payment services providers to the extent it is necessary to execute Participation Contract or handling similar obligations and related issues (for instance dealing with complaints, etc.). Information about payment services providers’ privacy policies and practices can be found at their respective webpages.

21.   In addition to the specific disclosures of personal data set out above, we may disclose Personal Data when such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data when such disclosure is necessary for the evaluation, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

22.  Social networks. webpage and/or application may provide add-ons and other types of integration to various social networks. If you choose to interact with such social networks, the data you provided/ actions performed in webpage and/or application may be transferred to such social network according to its terms and conditions and privacy policy. Should you wish not to transfer any such data to social network, please unsubscribe/log-out from such social network before using webpage/application.

23.  With your consent/ at your request. In addition to the above Promiser.Pro may transfer your Personal Data to third parties with your consent / at your request. Such practice is uncommon and extremely rare, however this might happen.

    V.         Retaining and Deleting Persona Data

24.  If Challenge is not accepted by Promiser, information about the Challenge will be deleted in a month after the invitation was declined or has expired.

25.  We will retain your Personal Data as long as we are legally obliged under the law or until we have your consent. You can request access to your Personal data or to delete Personal data (except for the cases when we are legally obliged under the law to further process such Personal data, or the data is needed to be preserved for our vital interests or legal protection).

26.  The most expedient way to delete your Personal Data is to deactivate your account and then write an email to requesting to delete your account. (This will not be possible if and until you are actively participating in a Challenge as Promiser or Supporter). 

   VI.         Safety of Data

27. operator takes reasonable measures to protect your Personal Data from loss, destruction, alteration, illegal usage and access.

28.  Our portal uses a secure HTTPS data transfer protocol, which protects and encodes all your data.

29.  The payment card data is protected by, one of the biggest online payments providers worldwide. User enters payment card details securely and directly to Stripe. Only Stripe stores that information.

 VII.          Your Rights

30.  Right to Access.

31.   You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee

32.   Right to Rectification

33.   You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed

34.  Right to Erasure

35.   In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

36.  Right to Restrict Processing

37.   In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

38.   Right to Object to Processing

39.   You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

40.  You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose. Due to technical setup, this may become effective in a few days.

41.  Right to Complain to Supervisory Authority

42.   Please find information below (VIII. Where Could You Get Further Information)

43.  Right to Withdraw Consent

44.  You have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal. It also will not terminate processing of data until you actively participate in a Challenge (as Promiser or Supporter).  

VIII.         Where Could You Get Further Information

45.  You can always contact us regarding any issues via email address, or by post to Promiser.Pro Limited, Kemp House, 160 City Road, EC1V 2NX, London, UK.

46.  Supervisory authority is Information Commisioners’ Office

   IX.          Cookie policy

47.   A cookie is a text file containing an identifier that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

48.   There are two types of cookies: “persistent” cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before; „session“ cookie will expire at the end of the user session, when the web browser is closed.

49.  There are also third party cookies, used by third parties, mainly used to analyse usage of a website.

50.  We use cookies for the following purposes:







Remembers user's timezone.



Identifies a user and associated data. Required for the website function properly and provide functions such as Login and others.



Cookies used by Google Analytics. Google Analytics allows us to track traffic on our website.





Cookies used by LightWidget. LightWidget allows us to show photos from out Instagram page on our website.



Cookies used by YouTube. YouTube allows us to embed videos on our website.















Cookies used by Stripe. Stripe is a secure platform that processes payments.













This list is not exhaustive. Third parties may add or change their cookie use without notice. We may also add or change our cookie use without notice.

Cookies from may be used by Google services such as reCAPTCHA, Fonts, YouTube, Analytics and others.


51.  Managing cookies

52.  Usually browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.

53.  Below please find links to most popular browsers and instructions how to manage cookies:

·       Chrome;

·       Firefox;

·       Opera;

·       Internet Explorer;

·       Safari;

54.  If you block cookies, you may not be able to use all features on our webpage as well as on other webpages.

     X.         Amendments to Policy

55.  This policy may be updated from time to time. New wording of the policy will be placed on our webpage. Please check this page occasionally to be sure, you are happy with current policy. Information regarding changes of this privacy policy may be announced on our webpage or other places. operator may change provisions of privacy policy at any time, without prior notice.